Privacy Policy
Last updated: March 2026
Nisir Technologies ("Nisir," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ride-hailing and delivery services, website, mobile application, and call center.
Information We Collect
We may collect the following types of information:
- Personal identification information (name, phone number, email address)
- Location data when you request a ride or delivery
- Payment and transaction information related to your bookings
- Device and usage information when you use our app or website
- Communications with our call center or support team
How We Use Your Information
We use collected information to:
- Provide, operate, and improve our ride-hailing and delivery services
- Process bookings and facilitate payments
- Communicate with you about trips, deliveries, and account updates
- Ensure safety and security for passengers and drivers
- Comply with legal obligations and resolve disputes
Information Sharing
We do not sell your personal information. We may share information with verified drivers and delivery partners to fulfill your requests, with service providers who assist our operations, and when required by law or to protect the rights and safety of Nisir users.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You may contact us to request access to, correction of, or deletion of your personal data, subject to applicable laws. Reach us at info@nisirtech.com or call +251 911 285 582.
Contact Us
If you have questions about this Privacy Policy, please contact Nisir Technologies at info@nisirtech.com or visit our offices in Bahir Dar or Debre Markos, Ethiopia.